Refund Policy

Since Hempster Store products are food-like in nature, and cannot be restocked or resold, our business policy is All Sales Are Final – No Refunds
If you receive a product which is defective or damaged during shipping, then send an email to sales@hempsterstore.com within 48 hours of the date you received the defective product.
Mailing address: DLM, PO Box 1569, Cedar Park, Texas 78630
After 48 hours, we do not accept returns of defective or damaged products
Upon receipt of your email, we will email you back a Return Merchandise Authorization (RMA), which will contain instructions on how and where to ship back your damaged product
Only unopened damaged products will be accepted for return
Opened products will not be accepted for return and will be returned to sender
Customer will pay for the cost of the return shipping
Use a tracking service and email the tracking information to us immediately after you ship the product so we can track delivery
Once we receive your return, we will send you an email notifying you of receipt
We will inspect the product. If your returned product is confirmed as defective or damaged during shipping, then we will mail you a replacement product. If your returned product is opened or is not defective or not damaged during shipment, then we will return it to the sender
If your product is confirmed as defective or damaged, and a replacement is not available, we will refund the full purchase price of your item
Thank you for your understanding and support of this return policy
Mailing address: DLM, PO Box 1569, Cedar Park, Texas 78630